This Privacy Policy explains which personal data are processed by the operator - STIALIT GE LLC (IDNO 1013600015368, registered address: MD-2071, mun. Chișinău, sec. Buiucani, str. Balcani șos. 6, of. 70), which operates the online store under the Colorista.md brand. Processing is carried out in accordance with Law of the Republic of Moldova no. 195 of 25.07.2024 on the protection of personal data (harmonised with EU Regulation 2016/679 - GDPR), and until its entry into force - in accordance with Law no. 133/2011. By using the Colorista.md website, You confirm that You have read the terms of this Policy.

1. Data Controller

The personal data controller is STIALIT GE LLC:

Legal name: STIALIT GE LLC (Societatea cu Răspundere Limitată STIALIT GE)
IDNO: 1013600015368
Registered address: MD-2071, mun. Chișinău, sec. Buiucani, str. Balcani șos. 6, of. 70
Brand and website: Colorista.md
Email: [email protected]
Phones: +373 22 105 045, +373 69 065 173

2. What Data We Collect

We process only the data necessary to provide our services and fulfil our obligations to You.

Data You provide yourself:

first and last name;
phone number;
email address;
delivery address;
data You enter when placing an order, contacting support, or subscribing to the newsletter.

Technical data collected automatically:

IP address;
cookie files and similar technologies;
data about Your browser, device, and operating system;
information about Your activity on the website (pages viewed, date and time of visit).

3. Purposes of Processing

We process Your personal data for the following purposes:

placing, processing, and delivering Your orders;
communicating with You regarding Your order, its status, and delivery;
providing support and responding to Your requests;
sending marketing messages and newsletters - only with Your consent;
analysing the website's performance and improving service quality;
fulfilling obligations provided for by the legislation of the Republic of Moldova.

4. Legal Bases for Processing

The processing of Your personal data is carried out on the following legal bases:

Performance of a contract - for placing and delivering an order concluded through the website.
Consent - for marketing newsletters and the use of non-essential cookies. You have the right to withdraw consent at any time.
Legitimate interest - for ensuring the security of the website, preventing abuse, and improving the service.
Legal obligation - for compliance with the requirements of tax, accounting, and other legislation of the Republic of Moldova.

5. Data Recipients

We do not sell Your personal data. We may share them with the following categories of recipients to the extent necessary to provide our services:

courier and transport services - for the delivery of Your orders;
email newsletter service providers - for sending the messages You have subscribed to;
web analytics service providers - for analysing the use of the website;
public authorities - in cases expressly provided for by law.

Certain service providers may be located outside the Republic of Moldova. In the event of a cross-border transfer of data, we ensure an adequate level of protection in accordance with the requirements of Law no. 195/2024.

6. Data Retention Period

We retain Your personal data no longer than necessary for the purposes for which they were collected:

order data are retained for the period established by the tax and accounting legislation of the Republic of Moldova;
data processed on the basis of consent (newsletters) are retained until consent is withdrawn;
technical data are retained for the period necessary for analytics and security purposes.

Upon expiry of the retention period, the data are deleted or anonymised.

7. Your Rights

In accordance with Law no. 195/2024, You have the following rights regarding Your personal data:

right of access - to obtain information about which of Your data are being processed;
right to rectification - to request correction of inaccurate or incomplete data;
right to erasure ("right to be forgotten") - to request deletion of Your data where there are legal grounds;
right to restriction of processing - to request suspension of processing in cases established by law;
right to data portability - to receive Your data in a structured, machine-readable format;
right to object - to object to processing, including for marketing purposes;
right to withdraw consent - to withdraw previously given consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please send a request to the email address [email protected]. We will review Your request within the time limits established by law.

8. Cookies

The website uses cookie files. Technically necessary cookies are applied without separate consent, while analytics and marketing cookies are applied only with Your consent. For more about the cookies we use and how to manage them, please read the Cookie Policy.

9. Data Security

We take organisational and technical measures to protect Your personal data against unauthorised access, alteration, disclosure, or destruction. Access to the data is granted only to authorised persons who require it to perform their duties.

10. Right to Lodge a Complaint

If You believe that the processing of Your personal data violates the law, You have the right to lodge a complaint with the supervisory authority:

Centrul Național pentru Protecția Datelor cu Caracter Personal (CNPDCP) (National Centre for Personal Data Protection)

Address: str. Serghei Lazo 48, MD-2004 Chișinău
Phone: (022) 820 801
Website: datepersonale.md

11. Changes to the Policy

We may periodically update this Privacy Policy. The current version is always published on this page, with the date of the last update indicated. We recommend that You review this document from time to time.

12. Operator Contacts

For any questions related to the processing of personal data, You may contact us:

Operator: STIALIT GE LLC (Colorista.md brand)
Email: [email protected]
Phones: +373 22 105 045, +373 69 065 173
Address: MD-2071, mun. Chișinău, sec. Buiucani, str. Balcani șos. 6, of. 70

Last updated: 11 June 2026